Politique de confidentialité

Effective Date: (, 2021) 










Dr. Oetker Canada Ltd (“Oetker”, “us”, “we” and “our”) is committed to protecting your privacy. 

This Privacy Policy explains how Oetker collects, uses, and discloses your Personal Information (as defined below) on or through GiuseppeShoppe.ca (the “Site”).

By using the Site, or otherwise providing us your Personal Information, you consent to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Policy. If you have any questions about this Privacy Policy, please contact our Privacy Officer at the email address provided below.  

We reserve the right to change the terms of this Privacy Policy at any time. When we make changes, we will revise the date at the top of this policy. If we make any material changes to the Privacy Policy, we will notify you by prominently posting a notice of such changes on the Site, or by sending you an email, in each case in accordance with applicable law. We encourage you to review this Privacy Policy whenever you visit the Site. 

Collection and Use of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that relates to an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels

Order information

  • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.

Customer support information

  • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

Where do we process and store your Personal Information?

Some of the parties to whom we may provide your Personal Information may be located in jurisdictions outside of Canada, including the United States. As a result, your Personal Information will be used, stored and/or accessed outside of Canada including the United States and possibly other jurisdictions. Please note that when your Personal Information is located outside of Canada, it will be subject to the laws of the country in which it is situated and these jurisdictions may not have an equivalent level of data protection laws as those in Canada. 

Sharing Personal Information

Except as set out in this Privacy Policy, we do not disclose or sell your Personal Information to any third parties. We may, however, share your information in the following circumstances:

  • Affiliates: We may share your Personal Information with other members of our corporate group for the purposes contemplated in this Privacy Policy.
  • Service Providers: We may disclose your Personal Information to third-party service providers who perform services on our behalf. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

    • Other: In the event of any acquisition or sale of Oetker and/or its assets, we may be required to disclose your Personal Information to a purchasing entity. We may also transfer your Personal Information in the very unlikely event of Oetker’s receivership. We reserve the right to disclose your Personal Information if required or permitted to do so by law.

    Automatic Collection

    Behavioural Advertising

    We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

    • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
    • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

    For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

    You can opt out of targeted advertising by:

  • FACEBOOK – https://www.facebook.com/settings/?tab=ads
  • Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


    A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

    We use the following cookies to optimize your experience on our Site and to provide our services.

    Cookies Necessary for the Functioning of the Store




    Used in connection with access to admin.


    Used in connection with navigation through a storefront.


    Used in connection with shopping cart.


    Used in connection with checkout.


    Used in connection with checkout.


    Used in connection with checkout.


    Used in connection with checkout.


    Used in connection with customer login.


    Used in connection with customer login.


    Used to facilitate updating customer account information.

    Reporting and Analytics




    Tracking preferences.


    Track landing pages.


    Track landing pages.


    Shopify analytics.


    Shopify analytics.


    Shopify analytics.


    Shopify analytics relating to marketing & referrals.


    Shopify analytics relating to marketing & referrals.


    Shopify analytics.


    Shopify analytics.

    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. More information on how to modify your browser settings or how to block, manage, or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

    Do Not Track

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

    How do we keep your Personal Information secure? 

    We take the protection of your Personal Information seriously. We employ a range of safeguards designed to protect Personal Information against loss and theft as well as unauthorized access, disclosure, copying, use, and modification, including physical, organizational, and technological measures, commensurate with the sensitivity of your Personal Information. Our employees have access to your Personal Information only on a strict need-to-know basis, are trained in the proper handling of such information, and are required to keep such Personal Information confidential and use it only for the purposes for which it was provided.

    Where we use service providers who might have access to your Personal Information in order to assist us in offering and administering the Site, we require them to have privacy and security standards that are comparable to ours. We use contracts and other measures with our service providers to maintain the confidentiality and security of your Personal Information and to prevent it from being used for any other purpose.

    Please be aware that no data security measures can guarantee 100% security. You should also take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your login and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity. 

    How can you access or update your Personal Information?

    We provide mechanisms for accessing and updating your Personal Information. You may access and update your information and your preferences to receive email or other communications from us by contacting us using the contact information provided below.

    How long do we retain your Personal Information?

    We will only retain your Personal Information as long as is necessary for the fulfillment of the purposes for which it was collected or as required by law. Your Personal Information is securely stored until such time as it is no longer required, after which it is destroyed, rendering it unable to identify you. 


    The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

    Contact Us

    If you would like to know more about our privacy practices, including our use of service providers outside your jurisdiction of residence, or if you would like to exercise certain rights under this Privacy Policy, please contact our Privacy Officer at the address below:

    Dr. Oetker Canada Ltd, 2229 Drew Road, Mississauga, Ontario, L5S 1E5, Canada